Originally published in Vietnam Investment Review
Ho Chi Minh City, Vietnam, 29 November 2025 – Saigon Food Joint Stock Company (SGF), one of the leading ready-to-eat food manufacturers in Vietnam, today announced a key milestone in its digital transformation journey with the successful launch of a GenAI-powered translation platform.
The GenAI solution has enabled SGF to effectively streamline its documentation for global exports, enhancing regulatory compliance and operational speed. The initiative was conceived and implemented by award-winning cloud and data transformation partner Cloud Kinetics, and is powered by GenAI technology from Amazon Web Services (AWS).
Responding swiftly & accurately to global demands
As a key exporter to Japan with planned expansion into the EU, USA, and Korea, SGF, a member of the Maruha Nichiro Group (Japan), regularly handles high volumes of specialized multilingual technical documents. This includes production procedures, HACCP, MSC, BRC, ISO certifications, QA/QC reports, and product labels requiring translations between Vietnamese, Japanese, and English.
Manual translation processes were time-consuming, costly, and prone to errors in specialized food industry terminology, creating compliance risks that could jeopardize international safety standards and disrupt export operations.
To address these challenges, SGF partnered with Cloud Kinetics to build its specialized AI Translation Platform. The system leveraged the power of AWS’s cutting-edge GenAI services including:
- Amazon Translate to provide high-speed automated translations.
- Anthropic’s Claude Sonnet 3.5 on Amazon Bedrock to standardize industry terminology (e.g., HACCP, ISO) and ensure contextual accuracy.
- OCR Technology and an Automated Pipeline to process various file types (DOCX, PDF, XLSX, PPTX, images), preserving document formatting.
AI-driven business impact in action
The AI Translation Platform has delivered breakthrough benefits.
“The GenAI solution, brought to life by Cloud Kinetics and AWS, has enabled us to become faster, more accurate, more agile, and more efficient. By placing digital transformation, and GenAI specifically, at the core of our business development strategy, this solution ensures we remain a pioneering enterprise in leveraging the power of Industry 4.0 in our operations. This is a testament to how Vietnamese businesses can apply technology to constantly refine themselves and reach out to the world.” – Le Quoc Hung, Vice General Director, SGF
SGF is now seeing the impact across different functions:
- Operational speed: Document translation and processing time reduced by over 75% through automated formatting, enabling faster responses to international partners, especially for urgent shipments and inspections.
- Meeting global compliance standards: Food terminology and HACCP/ISO safety standards are now consistent across languages, minimizing legal risks and standardizing packaging.
- Cost and resource savings: Manual translation and editing costs reduced by 45%, freeing staff to focus on Research & Development (R&D) and product quality improvement.
- Data sovereignty & control: Internal AI system provides full control over language, data, and processes while maintaining corporate data security and sovereignty.
“As global food manufacturers face increasing pressure to meet diverse regulatory requirements and accelerate time-to-market, GenAI and cloud technologies are emerging as critical enablers of transformation. We are proud to support SGF’s journey in leveraging these technologies to transform their global operations. Their success demonstrates the tangible business value GenAI delivers in driving growth and operational excellence,” – Eric Yeo, Country General Manager, AWS Vietnam
The new AI platform, while dramatically boosting SGF’s efficiency and reach, also sets a new operational benchmark for the entire Vietnamese food processing industry.
“Our goal was to provide the precise AI capabilities SGF needed to overcome complex export hurdles and build operational efficiency. The initiative affirms how using AI technology smartly, with focused goals and the right partners, gives local companies a strong edge when competing on the world stage.” – Phuc Anh Do, Managing Director – Vietnam, Cloud Kinetics
About Saigon Food: Saigon Food Joint Stock Company (SGF), established in 2003, is one of Vietnam’s leading enterprises in ready-to-eat food and seafood export. SGF currently owns 5 modern factories, employs nearly 2,000 staff, and maintains an extensive distribution system. Notable products include SG Food Fresh Porridge, Japanese cold noodles, and premium ready-to-eat meals, always adhering to the criteria of “delicious – healthy – convenient”. In 2022, SG Food officially became a member of Maruha Nichiro Group (Japan).
About Cloud Kinetics: Cloud Kinetics is a leading digital transformation and managed services partner with deep and extensive hybrid cloud, multi-cloud, AI and data expertise. Through cloud-powered AI innovation, Cloud Kinetics enables businesses to re-imagine their technology, build, scale and drive tangible business outcomes. As a top-tier partner of AWS and other IT leaders, Cloud Kinetics leverages the best of the tech ecosystem for their customers. Cloud Kinetics is headquartered in Singapore and operates globally across Asia, Australia and the United States. For details, visit https://www.cloud-kinetics.com.
