ServiceNow is a cloud based software platform which follows ITIL service guidelines and caters ITSM (Information Technology Service Management), IT operations management (ITOM) , IT Business Management(ITBM). It makes work better for people by defining, structuring, managing and automating assets and services while breaking down into small for enterprise operations.
ServiceNow is a powerful product and is respected because it has an ability to manage everything as a Service. The best part of ServiceNow is its comprehensive managed workflow that provides various support and enables enterprise service domains to define services, provide an intuitive service experience, deliver service, assure service availability and analyze critical service metrics, process delivery and management, real time communication, customer interaction, collaboration and resource sharing , testing, quality assurance and more.
ServiceNow concentrates on Cloud based operations, operations portfolio management and it allows users to perform various services and processes like handling priority tasks, incidents, activities project management, problem management and providing support to customer via addon and inbuilt plugins.
As a ServiceNow Specialist Partner:
- CK has better access to ServiceNow resources to upgrade its skills and remain updated on the latest ServiceNow technology .
- CK aced the Fastest 100 points (within 3 months). This demonstrated the speed with which we achieved the highest rating on customer satisfaction surveys to qualify as a specialist ServiceNow partner.