About the customer
Industry:Manufacturing, FMCG
Challenge
Manual translation processes slows operations and global expansion plans:
As a high-volume food exporter, SGF manages a large and growing set of multilingual technical documents critical for international compliance. These include production procedures, HACCP and ISO certifications, QA/QC reports, product labels and regulatory documentation requiring accurate translations across multiple languages.
The existing manual translation process posed several challenges:
Long turnaround times impacting export schedules and inspections
High dependency on external translators and reviewers
Inconsistencies in specialized food safety terminology
Increased compliance risk due to human error
Rising operational costs and limited scalability
To support global growth without compromising food safety or regulatory compliance, SGF needed a translation approach that delivered speed, accuracy and control at scale.
Solution
GenAI-powered multilingual translation platform on AWS:
Cloud Kinetics worked closely with SGF to build a specialized GenAI-powered translation platform on AWS, designed to automate multilingual documentation while maintaining strict compliance standards.
Key capabilities included:
Automated multilingual translation using Amazon Translate for high-speed processing
Context-aware terminology standardization using Claude Sonnet 3.5 on Amazon Bedrock, ensuring consistent use of HACCP, ISO, and industry-specific language
OCR-enabled document ingestion supporting PDFs, DOCX, XLSX, PPTX, and image-based files
End-to-end automated workflow that preserved original document formatting and structure
Secure, internal AI environment ensuring data control, security and sovereignty
The solution eliminated manual handoffs while ensuring precision and compliance across every translated document.
Success Metrics
Faster compliance, lower costs and export-ready agility:
The GenAI translation platform delivered measurable improvements across SGF’s export operations
75%+ faster translation and processing
Significantly reduced document turnaround time, enabling quicker responses to audits, inspections, and urgent shipments
45% lower translation and editing costs
Minimized manual effort, allowing teams to focus on R&D, quality improvement, and higher-value work
Stronger regulatory compliance and governance
Ensured consistent food safety terminology across all languages, with full data sovereignty and enterprise-grade security
Greater operational agility for global expansion
Removed documentation bottlenecks, supporting rapid entry into new international markets
“The GenAI solution, brought to life by Cloud Kinetics and AWS, has enabled us to become faster, more accurate, more agile, and more efficient. By placing digital transformation, and GenAI specifically, at the core of our business development strategy, this solution ensures we remain a pioneering enterprise in leveraging the power of Industry 4.0 in our operations. This is a testament to how Vietnamese businesses can apply technology to constantly refine themselves and reach out to the world.”
Le Quoc Hung, Vice General Director, SGF
“Our goal was to provide the precise AI capabilities SGF needed to overcome complex export hurdles and build operational efficiency. The initiative affirms how using AI technology smartly, with focused goals and the right partners, gives local companies a strong edge when competing on the world stage.”
Phuc Anh Do, Managing Director – Vietnam, Cloud Kinetics
Saigon Food’s GenAI-powered translation platform sets a new benchmark for how food manufacturers can approach global compliance at scale. With faster processing and reduced overhead, teams are now free to focus on product quality, innovation and scaling global operations.
