Consumers no longer follow a predictable funnel. They explore, ask and expect smart responses, and that, too, in real-time.
That’s why leading retailers are betting big on GenAI: Not just to optimize the backend,
but to make shopping feel more natural, like talking to a friend who just gets it.
From smarter assistants to richer product data, intent-aware search, and even automated tagging and hyper-personalized recommendations – Gen AI is redefining how consumers connect with what they need.
Top brands are using GenAI to:
- Simplify discovery
- Personalize product journeys
- Reduce manual effort across the board
AI is reshaping retail experiences by making search more intuitive, product suggestions feel more thoughtful and experience more seamless.
Swipe through to discover how top retailers are using GenAI to stay ahead of shopper expectations!
