Are your systems more than 5 years old? Is your IT talent struggling to keep pace with AI? Are business teams bypassing IT to implement their own tech?
If your answer is yes, then you are facing the new I&O normal – and challenge!
As an Infrastructure & Operation (I&O) leader, you’re expected to modernize without downtime, enable self-service without losing control, integrate AI without losing talent and diversify tech without creating chaos.
It’s no longer enough to be operationally excellent. In 2026 and beyond, you must be architecturally resilient.
Here’s the latest Gartner Insights on what’s reshaping the I&O landscape.
