About the client
As the center of national disaster information provider in Indonesia, BMKG needed a partner who can deliver proactive support engagements so they can reutilize valuable time more efficiently. BMKG required managed services support to proactively monitor their cloud infrastructure availability in order to maintain high standard SLA to the public.
Cloud Kinetics Indonesia comes with the solution of combining Google Cloud App Engine elasticity and Managed Services Support. Cloud Kinetics Indonesia manages BMKG’s daily IT operations for proactive resource monitoring and management, conducting regular service health checks, resulting in maintained performance and SLA.
- The Earthquake Alerting System experienced stable performance with nearly 100% uptime SLA.
- With proactive monitoring and IT Infrastructure management from Cloud Kinetics Indonesia, BMKG can identify and resolve issues before they escalate into serious problems.
- With minimum downtime, this will help to ensure business continuity.
Cloud Kinetics with Google Cloud Solution Managed Services offered cost savings and operational efficiencies while allowing BMKG to embrace new technologies. Thanks to them, we were able to deliver better IT services in accordance with our motto: broad, fast, precise, accurate, and easy to understand Akbar – Sub Coordinator, Bidang Operasional Teknologi Informasi, BMKG