About the client
EWINDO strives to deliver outstanding results through innovation and excellence in reliable IT operations in agriculture. They needed the support of competent and proven IT experts who could maintain application stability and accommodate rapid changes that internal teams might not be able to respond to efficiently, so they could commit to their core business focus.
Cloud Kinetics deployed a highly scalable application with integrated monitoring tools, logging, and trace managed services. Cloud Kinetics also provided multi-tiered support for IT operation and sent periodic reports with a Support Engineer backed by GCP for escalation, with committed fast response time to ensure nearly no downtime for the application.
EWINDO Team can feel the positive impact of proactive managed services provided by Cloud Kinetics. With 99.9% application uptime SLA and minimum downtime supported by 24/7 IT Experts, they don’t have to worry about rapid IT infrastructure changes and can focus only core business that attracts and retains customers.
Managing the GCP Environment with Cloud Kinetics ensures our IT team can sleep peacefully. Especially when encountering a problem, we simply call Cloud Kinetics “Guru” and they resolve the problem with a fast & effective response. -Fajar Taufik, ICT Application Dev, PT. East West Seed Indonesia