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How Cloud Kinetics Helps Banks Benefit its Customers

A year ago, in a new township near Solo in Central Java in Indonesia, Mr Arif Setiawan waited patiently for documents to sign for his housing loan. The bank’s branch manager had told Mr Setiawan on the phone that the documents were being emailed from the bank’s HQ in Jakarta. The latency was long, and the records failed to download.

“Either the bandwidth from Jakarta was bad, or the local connection in Solo was poor, but the documents never finished downloading,” Mr Setiawan (name changed on request) reminisced. “We had to wait for the courier to arrive the next week with the physical documents. I was afraid the download delay would cost me my home.”

The Internet – and bandwidth availability – have become essential services; without them, businesses and government agencies cannot function. It’s even more challenging in large and growing economies like Indonesia, which comprises 17,000 islands and 273 million people, the bulk of whom are just about coming online for work and play.

Take Solo in Central Java, for example. Historically, Solo was a major royal city, home to the royal enclaves of the Mangkunegaran Principality and the Kasunanan Kingdom. Today, the town has a thriving arts and culture scene and is famous for Batik. It is also home to the most soft-spoken and charming people in the Java region.

How could a central finance and funding agency reach out to banks, businesses and consumers across the vast archipelago of Indonesia? Centralizing all workloads in data centers in Jakarta was unfeasible; it also created colossal bandwidth bottlenecks. The only option was to leverage the cloud.

“An organization of our scale needed a robust ICT infrastructure for our business. But our legacy systems were unable to cope with the rapid rise in demand across the vast geography,” the CIO said. “We needed a solution that could be available anywhere, anytime, and on any connected device. We also needed expertise to help us transition.”

The agency went through all available solutions and decided to go with the Google Kubernetes Engine (GKE) on a Google Cloud. “We could start quickly with single-click clusters and scale up to 15,000 nodes,” the CIO said. “We could also speed up apps development without sacrificing data and cybersecurity. We needed an implementor.”

That’s where Cloud Kinetics (CK) came in. CK set up a secure, high-speed infrastructure on the Google Cloud Platform (GCP) and optimized the agency’s apps, workloads and processes on GKE. The critical issue was to keep everything secure and on budget.

GKE

“We built a high-speed, powerful infrastructure that could scale up to meet the rising infrastructure demands of the client while keeping costs under control,” Ted A, CK’s Chief Revenue Officer, said. “We helped host their applications, their database clusters, legacy workloads, tools, web content, backups, and static files.”

Why GCP?

Why GCP? Leading companies across various industries are choosing GCP to solve their toughest challenges. GCP allows businesses to run apps wherever they are needed. With the combined commitment of GCP and CK to open source, multi-cloud and hybrid cloud platforms, vendor lock-in can be avoided. Companies can run their workloads on any cloud or environment. GCP open cloud solutions provide consistency between public and private clouds, helping businesses modernize and deploy apps faster.

GCP can be used to develop a variety of apps with support for stateful, serverless, and application accelerators. “We could also use continuous integration and continuous deployment (CI/CD) tools to secure and speed up each stage of the app lifecycle,” Mr Ted said. “Application development can be speeded up without sacrificing security.”

Why CK?

Why CK? Because CK is a premier GCP managed services provider (MSP). CK’s team in Indonesia and outside had the capabilities, the certifications, and the talent to migrate, manage and maintain a range of services and solutions for the funding agency.

“Indonesia is becoming a hot spot for global tech companies keen to get into one of Asia’s fastest-growing data markets,” Nikkei Asia reported on July 8, 2020. “It’s where e-commerce and food delivery services are rapidly expanding due to the pandemic.”

The trend toward data localization is also drawing the tech titans to the world’s fourth most populous country.

“Indonesia is full of opportunity,” Sundar Pichai, CEO of Google parent Alphabet, said during Google Cloud’s virtual launching ceremony in Jakarta on June 24, 2021. “It is one of the most creative, dynamic and entrepreneurial countries in Southeast Asia with more than 150 million Internet users.”

Google began offering services such as data storage, security and big data analytics to institutional and individual customers in Indonesia using data centers of local partners. Previously, it had used overseas centers. The shift now gives customers faster service – which end-users like banks could use to benefit its customers, like Mr Arif Setiawan.

At Cloud Kinetics, we believe that the right digital strategy can help companies increase their competitive advantage and enhance customer experience. That is where we have built our core expertise. As a certified MSP, we tirelessly work towards accelerating our clients’ business transformation journeys by using cutting-edge platform-driven services. We do this in an agile, responsive and scalable manner, ensuring a significant positive impact on business with minimal disruption. Feel free to Contact our Cloud Experts for a non-obligatory discussion. Write to us at contactus@cloud-kinetics.com

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