Driving Responsive Analytics & Real-Time Insights with Google Cloud MSP
Challenge
As snowballing operational demands threatened capacity, efficiency, security and even their user experience, social startup Campaign had to fight hard to grow. Specifically, Campaign required support for intelligent operation management, smart budget control, and integrated monitoring, analysis & reporting to thrive in the cloud. To navigate these challenges, they needed experienced partners with the right expertise.
About the Client
Campaign is a social startup based in Jakarta, Indonesia. Its social action platform provides a safe and dedicated space for campaign organizers to encourage their supporters to take social actions, contribute to causes, and even cultivate new habits in their daily lives.
Solution
As a premier Google Cloud MSP partner, Cloud Kinetics successfully deployed managed services & operations support for Campaign. Cloud Kinetics also provided L1–L3 escalation support, posture, cost alerting and cost recommendation support to Campaign. A 24/7 Network Operation Centre (NOC) team also monitored and ensured the eye was always on the ball, resulting in improved security, reduced risk, and optimized cloud spending.
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Success Metrics
Campaign’s cloud environment has seen a 20% uptick in cloud management security and improved oversight and analytics, enabling the business to weather any storm. Cloud Kinetics provides ongoing support via its Managed Services team to deliver on the committed uptime SLA. Adhering to tight response times ensures any hurdles are efficiently dealt with, giving users a seamless and top-notch experience.
Cloud Kinetics works professionally, is always open to discussion to improve the use of cloud in Campaign to make it more optimal, so that Campaign can focus on providing social impact & increasing the number of users on the application.
—– Raden Rogers Dwiputra Setiady, Tech Lead, Campaign.com
Want to achieve similar results?
Talk to our Cloud Experts today!