India’s largest private electricity distributor and leaders in generating, transmission and distribution of electrical power. They serve 2.9 million consumers which include domestic, industrial and commercial users and also own & operate three thermal power plants generating 1125 MW of power.


Energy & Utilities




Enabling Real-time decision making for improved customer service through Automated Data Processing

Business Challenge

Client had implemented IOT enabled electric meters in a specific area to pilot its functionality such as ability to collect and transfer errors faster to take decisions on service delivery. Meters collect about 50 parameters (once in 15 minutes) and transfer that data to its processing unit where it would be formatted and transferred to Customer’s storage. Customer’s IT team would split the data into multiple tables and store them on to Oracle SuperCluster for reporting. The bottleneck in the processing was that the storage was limited and data had to be deleted after processing, which meant if there were errors, then the cycle starts again. Also, the time taken for reports was running into hours.

Proposed Solution

Cloud Kinetics moved the local storage location to S3 and created a mechanism to receive, process and move data to Amazon Redshift automatically. The data in S3 was also maintained without deletion for enable re-processing in case of errors. The automated data processing script will take into consideration the sequence of files and even if there are errors, the data can be retrieved and processed from the place where it stopped. Existing reports were fine-tuned to generate reports faster.

Value Proposition

  • ETL process left untouched and ETL-ed data moved automatically to Cloud-Native Data Warehouse
  • Data aggregation at Cloud Data Warehouse created with intention to receive data periodically
  • J2EE application used to generate the required report(s) by connecting directly to the Data Warehouse
  • Ability to generate reports that wasn’t possible earlier
  • Architecture designed to be highly resilient
  • Fullest potential of Cloud to help Customer produce reports

Solution Highlights

  • Major performance improvement – Up to 50% improvement in Report loading time
  • Automatic data transfer with provision for update of missing data
  • Business Users enabled to take informed decisions quickly

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At Cloud Kinetics, we believe that the right digital strategy can help companies increase their competitive advantage and enhance customer experience. That is where we have built our core expertise. As a certified MSP, we tirelessly work towards accelerating our clients’ business transformation journeys by using cutting-edge platform-driven services. We do this in an agile, responsive and scalable manner, ensuring a significant positive impact on business with minimal disruption. Feel free to Contact our Cloud Experts for a non-obligatory discussion. Write to us at