Professional Services Consultant

At Cloud Kinetics (Member of the InfoFabrica Group), cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we are seeking a highly talented and experienced Professional Services Consultant with expertise in the planning and implementation of large-scale projects in the cloud.

Extensive knowledge in public cloud, hybrid and on-premises deployment with in-depth industry knowledge is key to keeping us on the cutting edge and accelerate our growth in cloud consulting business. The ideal candidate should be experienced in cloud-based and on-premises infrastructure services, emerging technologies and applications, with ability to customize the right solutions for  customers to achieve the required business outcomes.

Objectives of this Role

• Candidate will be focused towards working with customers to ensure smooth delivery of projects as part of our professional services team
• Work in tandem with pre-sales/solution architects and project manager, to identify and implement the most optimal cloud-based, hybrid or on-premises solutions for customers
• Ensure infrastructure and application performance, uptime, and scalability while maintaining high services delivery standard though a robust architecture design and implementation

Responsibilities

• Involved in discussion with solution architects, customers, and external vendors/partners to define cloud strategy and technical solutions, including scope and implementation plans
• Assist with researching, evaluating, and recommending cloud related technologies, software, hardware and services as part of the total solution
• Deliver cloud, virtualization, and data storage related projects including architecture design, planning, installation, and configuration of cloud and on-premise infrastructure services
• Carrying out installation, configuration, monitoring, testing and management tasks associated within the cloud and on-premise infrastructure
• Drive automation of operational activities, health checks, capacity, and performance monitoring
• Troubleshoot and performs root cause analysis as well as implementing corrective/preventive actions when needed
• Assist in maintaining server images and configuring Windows and Linux servers as required
• Define and document best practices and operational procedures regarding solution deployment and infrastructure maintenance to ensure a smooth handover to customers or managed services team
• Perform periodic after-hours/weekend support when required

Requirements

• Understanding the five pillars of a well-architected frameworks to create a secure, high-performing, resilient and efficient infrastructure
• Knowledge with AWS design, architecture, and services (EC2, IAM, S3, etc) with a proven track record of building complex infrastructure
• Practical experience with cloud computing, server management, virtualization, data storage, and networking (including routing tables, access control lists, firewalls, NAT, HTTP, DNS)
• Knowledge of Microsoft Windows Server, and Linux operating systems is required
• Skills in other competencies such as DevOps, CI/CD, Jenkin, Docker, Container, Terraform, and scripting will be an advantage
• A demonstrated ability to adapt to new technologies and learn quickly to keep abreast of rapid technology advancement
• Excellent organizational and coordination skills with ability to develop proposals and plans
• Good Interpersonal, verbal, and written communication skills
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment
• Proven with at least 5 years of experience in cloud platforms and on-premises solutions implementation
• Cloud (AWS, GCP, Azure), Virtualization (VMWare, Xen, Hypervisor), Microsoft (MCSA, MCSE) and ITIL certification is highly desirable
• Diploma/Bachelor’s degree in information technology, engineering or related field

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